Guest House South Delhi | Micasa Homes | Specialty Hospital

Contemporary hotel room featuring a neatly arranged beverage setup on wooden furniture.

Can hotel charge more than the MRP on water bottle?

Yes, in India, restaurants and hotels are legally allowed to charge more than the Maximum Retail Price (MRP) for bottled water and other packaged goods. The Supreme Court has ruled that these establishments are providing a service, not just selling a product, and therefore, the rules of the Legal Metrology Act do not apply. This includes factors like ambiance, convenience, and the service provided by the restaurant. 

MRP stands for Maximum Retail Price, and it is the highest price that can be charged for a packaged product in retail under Indian law. According to the Legal Metrology (Packaged Commodities) Rules, 2011, every packaged item must display the MRP clearly.

This rule ensures consumer protection against unfair pricing — whether you’re buying from a shop, supermarket, or even a hotel.


🏨 So, Can Hotels Charge More Than MRP?

In most cases, hotels and restaurants are NOT allowed to charge above MRP for packaged goods like water bottles, soft drinks, chips, etc.

The Supreme Court of India, in a key judgment in 2017, ruled that hotels and restaurants can sell bottled water and packaged products at prices higher than MRP, but only under specific conditions — especially if value-added service is involved.

However, this ruling created confusion, because the Consumer Affairs Ministry has also clarified that charging above MRP is a violation of consumer rights, unless the service being provided transforms the sale from “retail” to a “composite service.”


⚖️ What Does the Law Say?

  • As per the Legal Metrology Act, charging more than MRP is an offense and is punishable by law.
  • But hotels and restaurants argue that they’re not just “retailers” — they offer value-added services like refrigeration, serving in rooms, and premium ambiance.
  • In 2017, the Supreme Court sided with this view, allowing some discretion, but this ruling has faced ongoing consumer opposition.

So while some courts have ruled in favor of hotels, the Ministry of Consumer Affairs still advises against such practices and urges consumers to report violations.


🧾 What Should Guests Do?

If you’re a guest and you believe you’ve been overcharged above the MRP, here’s what you can do:

  1. Ask for a proper bill — The hotel must provide a tax invoice showing the product and its price.
  2. Check the MRP label on packaged goods.
  3. Report overcharging to the National Consumer Helpline (1800-11-4000) or file a complaint on consumerhelpline.gov.in.
  4. Leave a review on Google or OTA platforms to alert future customers.

🏨 What About Hotels Near Max Hospital?

If you’re visiting Delhi for medical reasons and staying at a guest house or hotel near Max Hospital Saket, it’s important to choose a property that values transparency and fairness — like Micasa Homes.

At Micasa Homes, we:

  • Never overcharge above MRP on packaged goods
  • Provide clear and itemized billing
  • Offer affordable, hygienic stays for medical tourists and their families
  • Value ethical practices and guest satisfaction

💡 Tips for Booking Ethical Hotels

  • Always call and confirm policies before booking
  • Choose hotels with a strong Google review history
  • Book directly to avoid hidden OTA fees
  • Stay at properties like Micasa Homes, known for ethical practices and guest-friendly pricing

Conclusion: Know Your Rights as a Hotel Guest

So, can hotels charge more than MRP in India? Legally, it’s a gray area — but as a consumer, you have the right to question unfair practices. While some luxury hotels may justify higher prices due to service, budget and mid-range hotels should not overcharge on MRP-labeled products.

If you’re looking for transparent, budget-friendly accommodation near Max Hospital, trust Micasa Homes — where comfort, cleanliness, and fair pricing come first. Nothing is charged over the MRP and all rates remain constant .